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| Customer and Technical Support |
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Orthodoxbiz is a big community. It has a lot of capabilities, and can do a lot of things. Sometimes you are going to need help navigating through all of the options to figure out the best way to leverage all that power to best promote your own business. Sometimes, of course, you just need help logging in. For whatever the need you might have, Orthodoxbiz staff are on hand to assist you. For all paid members, online and email assistance are available. Silver level members and above can get help in the following ways: ‡ The Orthodoxbiz Help Discussion Forum ‡ Live Chat with a technician via our Member Support Portal ‡ Email support. Just open a ticket online telling us what you need. For Gold level members and above, telephone support during expanded business hours are also available. The support phone number is sent to you as part of your welcome email when signing up for a higher-level plan. In addition, if you are a Gold level and above and have a big project centered around Orthodoxbiz (such as building a mini-site), then we are happy to assign a member of Orthodoxbiz's staff directly to your project team to assist. This 'hot site' treatment helps your project go smoothly and increases the speed with which you can put Orthodoxbiz's capabilities fully to work for you.            
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